Services

Online Onboarding

For owners who would like to manage their property themselves, but need a little help with initial set up
  • Property listing/improvement
  • Tech tools
  • Message automation

Online management

For owners who have their trusted housekeepers and laundry services, but lack the time to answer inquiries and communicate with the housekeeping
  • Consultation
  • Online Onboarding
  • Customer support
  • Financial reporting

Management

For owners who would like to not have to think about their property on
  • Consultation
  • Preparation
  • Online onboarding
  • Customer support
  • Housekeeping
Not quite sure about which service package might be best for your business? Let’s have a look into what each of these services means and what we can offer for your business!

Consultation

Each business is unique and has a set of some very specific needs and preferences. That is why we always start our work with a small discussion that is designed to help us to understand your needs and offer only the most suitable solutions for your business. 

The consultation also include pricing assessment, strategy determination, preparation of an action plan and signing of a partnership agreement. That is why our joint activities will always be clear and transparent! 

Online Onboarding 

Do you know where and how to present your property so that it would be noticed (and booked!) by a large number of future guests? Our team will help you to list your property on the most popular and relevant internet platforms so that you could easily be found online by all those eager guests from all over the world.

Property listing creation / improvement

Every online booking platform has its own targeted audience, requirements and presentation style. We will help you to prepare some relevant and engaging profiles or to update existing ones in accordance with the popular trends. We will make sure that your real estate properties are more visible and well represented to your future guests.

Housekeeping

In order for your guests to be satisfied with the cleanliness of your property during their stay, you definitely need a responsible and reliable cleaner who would always arrive on time and perform their work precisely and thoroughly. If you do not have such an assistant on hand, we can offer some help from our experienced and professional cleaning team. We will ensure that every arriving guest is greeted with impeccable cleanliness and tidiness.

Preparation 

Short and medium-term real estate rentals are slightly different from the long-term rental ones. In this case, customers should be able to find everything they need for a comfortable stay. Not sure what they might require? We have prepared a list of all the necessary items that should (and sometimes must!) be found in your apartment / house.

The next step is some deep cleaning. Before the photo session and the arrival of your future guests, the premises often need some professional cleaning. Our cleaning team can help you in this matter! Deep cleaning will elevate the standards of cleanliness in your apartment and add a new layer of coziness and comfort for your guests.

Finally, when the apartment has everything you may need, and everything, from the ceiling to the floor, is sparkling clean, it’s time for a professional photo shoot! Our home interior photographers know exactly how to achieve the greatest results by revealing the best features of your apartment. Allow those photos to represent your house as  a place filled
with coziness and hospitality!

Customer support 

One of the most important things for both the guests and business owners is fast and reliable phone support. Our team is available 24 hours a day, 7 days a week, so that your guests could inquire about anything related to their stay in real time. A quick, timely answer might solve so many problems that are inevitable in life!

Message automation

Every customer deserves a timely, accurate and fast response! However, our long-term experience shows that although the questions are often repetitive, it takes a lot of time to answer all of them. That is why we use message automation, which allows you to answer standard questions without wasting precious time. A specific or non-standard question on hand? No problem, we will refer the client to you or our team member.

Consultation

Each business is unique and has a set of some very specific needs and preferences. That is why we always start our work with a small discussion that is designed to help us to understand your needs and offer only the most suitable solutions for your business. 

The consultation also include pricing assessment, strategy determination, preparation of an action plan and signing of a partnership agreement. That is why our joint activities will always be clear and transparent! 

Financial reporting 

Only with some accurate and reliable financial indicators, can you plan and forecast the results of your future business. That is why a financial activity report will be presented to you at the end of every month. You will be able to see numbers, generated from each of your business objects as well as other important financial indicators.

Innovative tech tools

Do you know how much your property is currently worth on the market?

And what the value might be tomorrow? Our goal for you is the highest possible income and that is where our dynamic pricing tool comes into the rescue! It automatically and continuously analyzes changes in the market and will adjust your rental rates in order to achieve the best results.

These tools were created to help your business to run smoothly, and will surely elevate your business into a new level of success and convenience. These innovative tech tools include a real estate management system, channel management, dynamic pricing functionality, and allows you to receive financial reports and monitor reservations in real time.

You will soon find out that all these innovative solutions save a lot of your time and create a much more efficient business model for you.

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